Shipping policy

Shipping Policy

We offer shipping within the continental United States, and you will choose your shipping method when you check out.  If you require a different method of shipping, please contact malia@gemboxgroupie.com. Shipping will be personally arranged with you, the buyer, and will not ship without your approval. 

At this time we cannot provide International shipping through our website. If you are based outside of the United States and are interested in making a purchase, please contact us at the email above. 

 

Return Policy

Anything that is not in stock and is ordered in a specific size or color is considered a custom order and is final sale. All made-to-order items are considered custom orders and are final sale.

If you are not satisfied with your purchase, or if an item arrives in damaged condition, please contact us at malia@gemboxgroupie.com within three days of receipt. If an item or packaging is damaged please provide photographic documentation in your email.

Sizing

Sizing is available for an extra fee! Please reach out to malia@gemboxgroupie.com BEFORE YOUR PURCHASE If you wish you have your ring or bracelet sized, and we will provide you with a quote.

 

Custom Orders 

Anything that is not in stock and ordered in a specific size or color is considered a custom order and is final sale. All made to order items are considered custom orders and are final sale.